EMS Human Resource Track
Monday, October 21, 2019 - 10:45am to 11:45am

A recent survey found that more than half of U.S. workers experience burnout in their jobs.  Fatigue, anxiety, stress and anger are all symptoms of job-related burnout.  What does this mean for your agency?  An EMT or paramedic could experience fatigue and fall asleep at the wheel while transporting a patient.  A biller, burned out and angry due to constantly deciphering poor documentation, could decide to arbitrarily select a level of service for all claims.  Stress and burnout lead to employee dissatisfaction which contributes to liability and compliance risk in numerous ways. This session will discuss the potential risks and provide practical tips for combatting stress and burnout among your staff.