abc360 Hershey 2023
The National Conference on Ambulance Revenue Cycle Management and Compliance
One Great Conference – 100% Con Ed Approved!
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abc360 is the nation’s largest and most comprehensive educational event for ambulance industry billing, coding and compliance professionals. With content for EMS leaders, executives, managers, privacy officers and EMS practitioners, abc360 is truly the one conference your agency can’t afford to miss.
October 22-24 October 24 October 25-26
NAAC® XI® abc360®
Conference Location:
Hershey Lodge & Convention Center
Hershey, PA
XI (the PWW Executive Institute) – 1 day - ideal for industry leaders, executives, managers, compliance professionals, HR professionals, privacy officials, revenue cycle professionals
Main Conference - abc360 – 2 days – ideal for billers, coders, revenue cycle professionals, compliance officers, executives, billing companies, EMS agency managers.
Conference at a Glance - Click the Brochure to Download
We comply with the Americans with Disabilities Act. If you require accommodation to participate in abc360, please contact us at least 30 days before the conference.
For questions about accessibility or to request accommodation, please contact our office at (877) 799-2477 or zaire.willis@pwwadvisorygroup.com.
XI Hershey 2023

XI® is the preeminent, intensive, all-day workshop for EMS leaders, chiefs, HR managers and compliance professionals. XI helps leaders spot industry trends from a high level and gives you the tools you need to shape your agency's own future instead of waiting for external forces to shape it for you.
XI Registration & Breakfast with Exhibitors |
Welcome and Introductions |
XI Keynote Address - Scott Moore, Esq. |
Super Session: The EMS Homicide Cases: What Leaders Must Learn From the Recent Wave of Criminal Charges Against EMS Practitioners |
XI Morning Break |
The Secret Weapon to Successful EMS Recruitment and Retention (Hint: It’s Your Culture!) |
The EMS System of the Future: From Transport to Community Healthcare |
When HR and Compliance Collide: When do Compliance Lapses Justify Disciplinary Action? |
The Right Side of the Ledger: Six Ways to Manage Costs in EMS |
XI Lunch |
XI Decades of Leadership: What EMS Leaders Can Learn From the 2010’s |
Surviving a Data Breach: Proactive Detection and Responses for EMS |
"Emotional Intelligence" - Harnessing Today's Essential Leadership Skill |
Too Little Time – How to Prioritize Compliance in Today’s World |
XI Afternoon Break |
Want to Get More Done? Become the Best Juggler at the EMS Circus |
Closing Keynote |
abc360 Hershey 2023

abc360 Conference - The ambulance industry’s most trusted source for timely and cutting-edge revenue cycle and compliance information.
Registration & Breakfast with the Exhibitors |
Welcome and Introductions |
The abc360 Medicare and Reimbursement Update |
Morning Break |
The abc360 Privacy Update |
Five PCRs in the Hot Seat: Will These Charts Survive the Scrutiny of the PWW Team |
Lunch |
Seven Must Track Metrics for Better Documentation |
The abc360 Emergency Coding Clinic |
Afternoon Break |
CAC Hershey 2023

Advance your ambulance billing and coding knowledge and skills by becoming a Certified Ambulance Coder® (CAC™) - the nation's first, and still the best, educational program both for new and experienced billers and coders.
The CAC course covers all the important aspects of ambulance reimbursement, including:
- Medical necessity
- Modifiers
- Reasonableness
- Signature rules
- Levels of service
- Documentation
- ICD coding
Take your commitment to the next level - become a Certified Ambulance Coder®.
CACO Hershey 2023

This course will prepare your current or prospective ambulance compliance officer to:
- Develop and implement a compliance program
- Effectively train employees
- Proactively monitor compliance
- Conduct internal audits
- Respond to external audits
- Ensure your agency is compliant in areas such as pricing, contracting, privacy, security and human resources.
After completing this course, your compliance officer will be nationally certified and ready to develop a compliance program from the ground up, or update and improve your existing compliance program. Take advantage now and take your agency's compliance commitment to the next level.
CACO Day 1 |
CAFO Hershey 2023

The Certified Ambulance Financial Officer™ program was developed to meet a long-existing need in the ambulance industry - the need to enhance fundamental skills and knowledge of best practices in EMS finance accounting, and reporting. In this CAFO course, you'll discover what every financial officer should know, including:
- Introduction to the Role of CAFO
- Principles and Foundations of Accounting and Financial Reporting
- Budgeting and Planning Techniques
- Financial Policies and Internal Controls
- The EMS Revenue Cycle
- Sources of Revenues and Funding
- Expense and Capital Planning
- Partnerships and Relationships affecting the finance function
- Financial Analysis
- The use of Technology in EMS finance
- Financial Compliance considerations
CAFO Day 1 |
CAPO Hershey 2023

CAPO® is the nation's foremost and only HIPAA compliance accreditation for the ambulance industry! In this CAPO course, you'll discover what every privacy officer should know, including:
- What effective HIPAA training looks like
- Ways to handle everyday EMS HIPAA issues
- How to avoid breaches in a mobile environment
- Ways to bring your agency into compliance
- Simple Steps to handle most requests for patient information
- Safeguards that really work for EMS
- The most common myths about HIPAA
The CAPO® program can take your agency's HIPAA Compliance to the next level!
CAPO Day 1 |
abc360 Networking Reception/Bash

Networking reception – 6:30 – 7:30 pm
Come mingle with your colleagues for a quiet “happy hour” reception prior to the big abc360® Bash!
abc360 Bash – 7:30 – 10 pm
The abc360 Bash is the ambulance industry party of the year! Come and enjoy the famous chocolate treats, unwind with your friends and peers, and enjoy the live music of local rock band That’s What She Said – featuring PWWAG’s own Doug Wolfberg on guitar and vocals. A portion of the abc360 Bash proceeds are donated to charity, so come and support a great cause and have a great time in the process!
Hershey 2023 Sponsors