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Are you truly ready for that audit or investigation? Honest mistakes happen, but the key is to demonstrate to investigators that it simply wasn’t “fraud.” You need to put your best foot forward. We have found in recent years that maintaining evidence of an active compliance program and taking documented steps to correct problems can show that at worst case you made a mistake but have not committed fraud. That distinction can keep your organization from enormous civil or criminal penalties. We will discuss the top six actions that our clients have taken to impress upon the government and other investigators they truly are doing “the right things” and that the case should be resolved with the best possible outcome for the EMS agency.