Tuesday, April 24, 2018 - 10:45am to 11:45am

Wheelchair Vans and More:  Leveraging Non-Ambulance Transport Services to Improve Compliance and Protect Your Bottom Line

As medical transportation shifts more from the “emergency” to the “non-emergency” side of the equation, it is an essential survival strategy to develop alternative means of transport for patients who do not meet the medical necessity requirements for an ambulance.  A key to getting the “right vehicle, to the right patient, at the right time” is to have a variety of different modes of transportation services available that can be called upon at the right moment.  This session will describe specific strategies that you can use to leverage your non-ambulance transport services – or align your agency with others who provide those services - in a way that can help reduce cost and provide the patient with the proper level of service that they truly need.  The outcome of this strategy will be to improve your bottom line and to reduce the “stress and strain” on your already taxed ambulance service staff who are frustrated when transporting patients who truly do not need an ambulance.  The role of community paramedicine and ride sharing programs like Uber and Lyft, will also be explored in this innovative session.